UNIVERSAL Technologies is hiring a User Center (UI/UX) Design Lead to lead a team of Junior Designers for the planning and research of a new enterprise level application. This position requires onsite work in Albany, NY with travel as needed and some remote work. The selected candidate must be ready to work in Albany, NY beginning day one. Candidates must be able to pass a Mandatory ITS Security Agreements and Fingerprint-based Background Check and sign an NDA. WHO WE ARE: UNIVERSAL Technologies, LLC is a Women-Owned (M/WBE) IT solutions and consulting company focused at delivering enterprise systems that significantly improve our clients IT performance. We work across the IT spectrum including Development, Business/Systems/Data Analysis, Project Management, Cyber Security, Network Engineering, and High-Level System Architecture. The pride in the services we provide and the accessibility and flexibility we provide to employees are what make Universal Technologies stand out from the rest! We hope to propel your IT career to the next level and excite our employees with new and challenging projects. WHAT WE OFFER: Our W2 employees can expect the following benefits:

• Competitive pay

• Health/Dental Insurance

• Group Life Insurance

• 401K

• HSA/FSA

• Pre-Tax Transportation Program

• Generous Paid Time Off/Holiday Policy

  MANDATORY SKILLS/EXPERIENCE:

• At least two years of IT Supervisory experience.

• Bachelor’s degree (or equivalent) in human-computer interaction or design related field

• Two or more years working as a user experience specialist.

• Additional years of experience may substitute for a non-design-related degree.

• Experience with user research, user modeling, and usability testing.

• Proficiency with the Adobe Creative Suite and Figma

• Experience using CSS3, HTML5, and JavaScript

  SCOPE OF SERVICES:

• Manage team of Business Analysts and assignments within the Program Area.

• Lead Program Area activities related to as-is and to-be requirements elicitation, analysis, documentation, and design.

• Liaise with various stakeholder groups, including but not limited to executive teams, program managers, subject matter experts (SMEs), and end-users, to collect, document, review, and obtain feedback on relevant business processes and requirements.

• Collaborate with internal including the PMO, BA, Quality Assurance, Technology, and Executive Leadership teams to ensure system requirements are documented clearly and according to project artifact standards, feasible, testable and are within approved project scope boundaries.

• Lead staff in adherence to internal controls leveraging the Business Team Center of Excellence (CoE), prescribed tools, and standards.

• Provide input, evaluate, and adhere to project timelines and priorities.

• Assist in reviewing vendor work products.

• Keep management informed of progress, issues, and risks.

• Develop a deep understanding of the business processes and system solutions.

• Perform full range of supervisory responsibilities and manage blended teams of state and vendor resources.

• Create an environment where staff is motivated and energized to high performance.

  UNIVERSAL Technologies is an Equal Opportunity Employer.