Description

At Amazon Worldwide Returns & ReCommerce (WWR&R), we aspire to zero: zero cost of returns, zero waste, zero defects, and zero carbon footprint. We are an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line. WWR&R includes business, product, program, operational, data, and software engineering teams, who together manage the lifecycle of returned and damaged products.

Amazon Warehouse is a channel within WWR&R that offers great deals to customers on quality returned, used, pre-owned, or open box products. We are looking for a motivated Sr. Marketing Manager to implement, automate, and analyze marketing initiatives while scaling the Amazon Warehouse Voice of the Customer program. The right candidate is customer-obsessed and curious about customers who are shopping for used deals. You have strong analytical skills, and an ability to translate data and research into actionable insights. You have excellent communication skills, and bring your marketing experience to influence key stakeholders and leadership. You’ll work at the strategic level to create growth strategies from ambiguous situations, and at the tactical level to launch, test, and optimize features to drive the business performance.

Key job responsibilities

-Evaluate performance of existing marketing channels and make investment and expansion recommendations

-Work with the existing marketing specialist on the team to set marketing strategy across traffic channels to launch campaigns and promotions successfully

-Identify opportunities for automation and scale

-Own weekly, monthly, and quarterly reporting to leadership on marketing performance and the impact to business metrics

-Drive strategy docs up to VP level and scale learnings and best practices across broader cross-functional teams worldwide (Amazon Warehouse/Non-New Businesses)

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA

Basic Qualifications

• 6+ years of professional non-internship marketing experience

• Experience using data and metrics to drive improvements

• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)

• Experience building, executing and scaling cross-functional marketing programs

• Experience leading go-to-market for consumer software or hardware product launches

Preferred Qualifications

• Experience using any of SQL or other analytical tools for conducting data analysis

• Experience with customer segmentation, profiling, and targeting

• Experience with Amazon tools like Bullseye, Sonar, Symphony, ADA+ (preferred)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,300/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.