Job Description Summary

Areas that support the identification and development of the product offerings for the business . Jobs at this level operate with some autonomy but are covered by well-defined Commercial policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (typically annual volume, margin and compliance requirements). Impacts quality, efficiency and effectiveness of product areas of accountability. Has input/influence over commercial priorities. Opportunities to influence and work on Commercial arrangements. Moderate levels of Commercial judgement are required to achieve outcomes required.

This role will work in lock-step with application or domain leaders acting as a technical product manager to create a clear strategic direction that will be delivered by the product development team. This role will direct the team with a clear and descriptive set of requirements and deliver product features and functions by balancing customer need with business strategy, minimized defects, and technical debt. The role will ensure seamless integration and alignment of perspectives from a broad set of stakeholders including but not limited to: Customers, Process Owners, Enterprise Architects, Application Managers, Development teams and Technical Architects.

Job Description

Roles and Responsibilities

• Work with cross-functional teams to deliver features and significant products for Power & Energy Resources Software APM product line

• Strong collaboration with customer success organizations not limited to services, support and customer success managers

• Own the short-term roadmap for MVPs and quarterly releases

• Prioritize continuously in accordance with the understanding and validation of customer problems and needs

• Engage frequently (80%) with the development team; facilitate discussions, provide clarification, story acceptance and refinement, testing and validation; contributes to design activities and decisions

• Own and manage the backlog; continuously order and prioritize to ensure that 1-2 sprints/iterations of backlog are always ready

• Collaborate with UX in design decisions, demonstrating deep understanding of technology stack and impact on final product

• Work with Senior Product Manager to understand customer and stakeholder personas

• Partner with the Service Owner to ensure healthy development process

• Be regarded as an expert in Agile Methodology; translate unstructured or ambiguous work requests into actionable user stories and work units through problem decomposition and planning

• Demonstrate superior persuasion and influencing skills that ensure alignment between customer, product manager and engineering team

• Demonstrates excelling business acumen, knows latest industry trends and is looked at as an internal functional expert on the product as well as the associated competitive landscape

Required Qualifications

• This role requires advanced experience in the Product Management & Digital Product Manager. Knowledge level is comparable to a Bachelor's degree from an accredited university or college

Desired Characteristics

• Understanding and relevant experience working in products for asset intensive organizations such as, but not limited to : Mechanical Integrity and Process Safety Management.

• Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead product activities including the ability to document, plan, market, and execute programs.

• Experience with Product Lifecycle Management programs in the development, go-to-market, and end-of-life phases

• Experience with Identifying the customer’s business and strategic needs, concerns, and desires for the value delivery capabilities from Voice of the Customer activities

• Ability to adopt a holistic systems perspective, empathizing with multiple points of view, challenges program/product planning assumptions as appropriate

• Ability to work with cross-functional teams to help build effective product processes

• Working knowledge of the Agile development processes used in GE Vernova including feature backlog management in Aha and Engineering Scrum team management for release planning and execution.

• Basic understanding of layered web application architecture

• Experience developing or managing complex products using multiple services, database and application servers

• Familiarity with on-premise and cloud solutions, single server vs. multi server / HA architectures

• Experience troubleshooting customer reported issues

• Familiarity with agile system tools used in product development such as Aha!, ADO, Jira

Additional Information

Relocation Assistance Provided: No