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Continental Sales Desk Advisor in Birmingham, United Kingdom

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and currently employs around 200,000 people in 57 countries and markets.

The Automotive group sector comprises technologies for passive safety, brake, chassis, motion and motion control systems. Innovative solutions for assisted and automated driving, display and operating technologies, as well as audio and camera solutions for the vehicle interior, are also part of the portfolio, as is intelligent information and communication technology for the mobility services of fleet operators and commercial vehicle manufacturers. Comprehensive activities relating to connectivity technologies, vehicle electronics and high-performance computers round off the range of products and services.

The ideal person will be part of busy sales desk team, the role of the Sales Administrator will be able to answer incoming calls, process sales orders, support on general administration tasks and provide excellent customer service.

Sales Administrator responsibilities include:

  • Processing customer orders, schedules and enquiries received via telephone, ticket, EDI and email covering all business divisions.

  • Answer high volume of calls offering an efficient and high level of service.

  • Supporting general day to day office administration tasks.

  • Liaising with the sales, purchasing and wider supply chain teams.

  • Proactively contact our service partners pushing for additional revenue from our UKAS scheme.

  • Managing the calibration of UKAS scheme equipment, working closely with Birmingham based production and service team.

Job Requirements:

  • A background in administration/customer service.

  • SAP or Windows based computer system experience desired.

  • Good communication skills and telephone manner.

  • Strong IT skills, including Microsoft Excel and Word.

  • Works well within a team as well as using own initiative.

  • The ability to work in a fast paced environment.

What we offer:

  • A competitive salary package.

  • A generous contributory pension scheme.

  • Healthcare cash back scheme.

  • 33 days holiday.

  • Employee discounts on Continental tyres and other products.

  • Death in service insurance.

  • Free on-site parking.

  • Flexible working.

  • On-going training and excellent personal development opportunities.

  • Birthdays off.

  • Discount on gym membership for you and your partner.

  • Free Thrive app access.

  • Workwear provided.

  • Cycle to work Scheme.

  • Purchase more holiday days.

Ready to drive with Continental? Take the first step and fill in the online application.

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