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Mirror Lake Inn Resort & Spa Restaurant Supervisor in Lake Placid, New York

The View is accepting applications for a full-time Restaurant Supervisor position.

The ideal candidate will be a career focused individual who has a positive outlook and upbeat management style that fosters a positive work environment.

This person needs to be an effective communicator who is self-motivated and can manage a high stress environment while maintaining complete control and leading others. We are looking for someone who provides exceptional customer service with a constant focus on not only maintaining, but exceeding AAAs Four-Diamond Exceptional requirements.

This position will require working various hours/shifts including mornings, nights, weekends, and holidays based on the needs of the business. Applicants can expect to work in excess of 40 hours per week. Assisting in payroll, scheduling, inventory and ordering for the dining room will be required.

Additional responsibilities will include but are not limited to:

Constant and ongoing training with staff to constantly increase the level of service and wine/menu knowledge.

Provide direct service to guests as needed; including but not limited to seating guests, serving tables, bussing tables, bartending (i.e., wine/spirit knowledge), and taking or canceling reservations.

Circulate restaurant floor, continually checking with both the guests and the service staff to ensure that everything is to the Views standard and to the guests satisfaction.

Handle guest comments and complaints in a prompt and professional manner.

Monitor and supervise setup/breakdown and maintenance of the dining room area to ensure that it is up to standard. Responsible for assigning and supervising opening and closing side work

Conducting overall operations in the absence of other dining room supervisors.

This applicant must have quick problem-solving skills, the ability to manage server & guest needs, as well as lift and move items of 30lbs or more

Assist with scheduling and filling in where needed (i.e., if somebody calls out.)

Conducting pre-meal post service meetings daily with both the serving staff and the chefs.

Holding staff accountable to our standards, recognize exceptional employee performance, discipline staff in accordance to operating procedure.

This person needs to be committed to growing and improving the business by creating new marketing ideas, increasing sales & reducing cost resulting in an increase in our overall profitability.

How to Apply: To apply, contact the employer, by email, or on-line: Email: bquinn@mirrorlakeinn.com Web-site: http://www.mirrorlakeinn.com/careers/

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