Job Information
Amazon Senior Product Manager, Trustworthy Shopping Experience in Luxembourg, Luxembourg
Description
We are looking for a Senior Product Manager for a key customer trust feature available in Amazon stores worldwide. This feature makes it easy for shoppers to alert Amazon about issues on our product pages. This Senior Product Manager role involves gathering requirements from multiple stakeholders, including diverse policy teams, with the goal of automating report handling, and working with engineering to prioritize and launch these new features.
Key job responsibilities
Leading the product roadmap related to operational efficiency
Taking a leading role in drafting and presenting BRDs and prioritization documents
Partnering with the Program team and with partner teams to understand policy and process gaps, and developing solutions to close them
Be comfortable using data to analyze trends, predict and fix problems before they happen
Using high-level judgment to own our most complex enforcement decisions
Owning the relationship with the tech and science teams for the implementation of deliverables
A day in the life
Prioritizing the product roadmap
Understanding the current product and processes to propose improvements
About the team
At Amazon we believe that customer trust is of paramount importance to anything we do. To continue building customer trust, the EU Trustworthy Shopping Experience team work with authorities, merchants, brands, vendors and customers to identify and prevent Selling Partner risk, as well as infringements of intellectual property (e.g. counterfeit, trademark, copyright) and other abuse in our product catalog.
We are open to hiring candidates to work out of one of the following locations:
Luxembourg, LUX
Basic Qualifications
Bachelor’s degree.
5+ years of professional experience in product management
Preferred Qualifications
Experience in e-commerce/online companies in fraud/risk control functions
High level of integrity and discretion to handle confidential information
Enthusiasm to provide superb customer service to the leadership team and other key stakeholders
Demonstrated problem solving and analytical skills with a natural tendency to use data in decision-making and prioritization
Willing to move quickly and decisively to resolve an incident
Comfortable working across multiple tools and systems and large data sets
Ability to bring clarity to ambiguous situation
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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