Salary Range:

Level I - $18.75 - $21.62 - $25.59 per hour

Level II - $19.52 - $24.40 - $29.29 per hour

Depending on qualifications and experience, Deposit Operations Specialist I or II may be considered.

At Heritage Bank, we work hard, but also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy!

As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month, while also enjoying 11 paid holidays each calendar year, and an annual float day. pro-rated from start date, and/or hours worked. * *To view Benefits Summary: Apply > Current Openings > position > attachment.

Position Overview:

The *deposit operations specialist *position is responsible for providing accurate and thorough bank operational and processing support in assigned functions within the department, while ensuring proper processing and maintenance of deposit products and services in accordance with department and regulatory guidelines, and within prescribed deadlines.  

The successful candidate:   

• Provides exceptional service to internal and external customers in accordance with Heritage Bank Service Standards.
• Builds and maintains strong relationships with all internal and external customers.
• Performs basic customer account maintenance in a timely and accurate manner, in accordance with Bank policies, procedures, and regulatory requirements.
• Learn and reconcile basic general ledger account reconciliations.
• Reconciles all department general ledger, and bank control accounts assigned to department.
• Responds to, researches and resolves customer and staff requests for assistance in a timely and accurate manner.
• Gains working knowledge of, and ensures bank activities are performed in compliance with, all state and federal banking laws and regulations applicable to assigned area.
• Understands and complies with all policies, procedures, standards, and guidelines relevant to assigned job responsibilities. 
• Contributes to the success of the department with willingness to cross train and share in assigned department responsibilities.

Requirements:   

High School Diploma or equivalent required.  

*Level I - *1 year of recent clerical accounting experience in a financial services industry - required. Recent experience in retail banking and/or deposit operations support with working knowledge and understanding of regulatory compliance -- preferred. 

*Level II - *2 years recent experience in bank operations, clerical accounting and/or retail banking and understanding of regulatory compliance in a financial services industry - required. 

IRA and HSA knowledge preferred.

Equivalent combination of education, training and experience may be considered.  

Provides an exceptional level of quality service for internal/external customers; responds to customers' needs, questions and concerns in an accurate, effective, and timely manner.  

Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with informat