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Citigroup Operational Risk Management Manager- C11 in Mumbai, India

Third Party Risk Oversight (TPRO) is part of the USPB organization, which supports Citi Enterprise by creating and implementing methodologies including process & procedures to measure, monitor and escalate Third Party related key operational and other risks. The Third-Party Risk oversight function is responsible to identify, assess, evaluate, monitor, and report the key operational risks for governing the risks associated with Citi’s use of and reliance upon third parties.

The individual in this role will report to the Senior Vice President of Third-Party Risk Oversight team in India. The Operational Risk Intmd Analyst is a developing professional role and requires application of in-depth disciplinary knowledge and understanding and experience of risk identification, assessment, monitoring and reporting standards and methodology related to Operational risk and Third-Party Risk. The role requires the analyst to perform/ support physical onsite reviews/ remote reviews of high, medium and low risk (as needed) third parties as per organizational and business policies and monitoring requirements. The role requires in-depth understanding of how review/ monitoring areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. The analyst is required to apply analytical thinking and knowledge of data analysis tools and methodologies. The role also requires evaluating moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. The role also requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. The individual in this role is expected to have strong communication and diplomacy skills and regularly assumes informal/formal leadership role within teams.

Key Responsibilities:

  • Support/ Perform Onsite/ remote Reviews of Third Parties in India and outside India (as needed) to ensure that controls are working as intended, control effectiveness of Third Parties is evaluated per Third Party Risk Oversight Onsite review procedures, Organizational policies and standards and industry best practices (as needed).

  • Proactively work with Business Activity Owner (BAO) and related parties, as needed to ensure Third party risk management standards are completed, Operational risks are effectively managed and any gaps arising out of monitoring activities are discussed, evaluated, and reported as per Organizational/ TPRO standards, policies & procedures, and guidelines.

  • Perform MIS reporting, Data analysis and Risk Reporting, as required by the TPRO/ management Team.

  • Effectively challenge the status quo of control environment of third parties and performs related review & monitoring activities.

  • Act as a support to evaluate, document, and escalate potential gaps/ findings arising of gap validation exercise and ensure those gaps/ findings are covered & actioned up on as part of Corrective action plan (CAP) and remediation efforts, when applicable.

  • Participate in the application/ testing of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.

  • Contribute to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.

  • Ensure project completion, special assignments, and other ad hoc activities as required.

  • Ensure the Operations Team is in compliance with all regulatory policies and procedures.

  • Has the ability to operate with a limited level of direct supervision and can exercise independence of judgement and autonomy.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

  • Perform any other activities needed to support the needs of TPRO and / or Citi as may be needed by Management.

  • Travel requirement - 25% Additional Responsibilities Include:

  • Gain thorough knowledge and understanding of Citi Third Party Risk Management program requirements.

  • As appropriate, interact with larger TPO community, BAOs, and/or ESC category leads for sharing of best practices and coordination of services.

  • Draft and present succinct executive briefs; prepare and present high-level metrics to applicable Citi senior management and stakeholders when needed.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 5-8 years relevant experience (Risk Control Assessments, Third Party Risk Reviews, Operational Risk Management)

  • Excellent verbal and written communication skills

  • Excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups.

  • Demonstrated understanding of operational risk and gap identification with an ability to multi-task and manage multiple projects simultaneously.

  • Ability to present a compelling case to influence others where appropriate.

Education:

  • Bachelor’s/University degree or equivalent experience, CA/CS/ MBA Qualifications preferred.

  • Certification of Risk and Control framework, standards and Operational risk methodology preferred.


Job Family Group:

Risk Management


Job Family:

Operational Risk


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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