Req #: 233905

Department: SCHOOL OF NURSING

Job Location Detail: Hybrid Eligible

Posting Date: 05/08/2024

Closing Info: Open Until Filled

Salary: $6,500 - $7,500 per month

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230701_a11y.pdf )

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

The School of Nursing has an outstanding opportunity for a Program Operations Specialist (E S 7) to provide operational support to the Office of Student and Academic Affairs. This position will provide operational leadership for overall academic programmatic operations, including accreditation and compliance documentation, policy development and implementation, student and faculty support and communications, and day-to-day operations. The Program Operations Specialist will work closely with academic program directors, Student and Academic affairs staff, and numerous stakeholders within and outside of the School of Nursing. The Program Operations Specialist will report to the Administrator for the Office of Student and Academic Affairs. This position requires strong organizational and communication skills, attention to detail, and ability to manage competing demands.

DUTIES AND RESPONSIBILITIES Program operations: 60%

• Develop, implement and manage academic program procedures in alignment with School, University, State and National standards.

• Manage numerous programmatic accreditation and compliance processes. This involves synthesis and tracking of numerous School, University, State and National standards.

• Create and manage program analyses and reporting, including course evaluations (over 500 courses offered) and board certifications.

• Collaborate with the Office of Clinical Placements to track student clinical trajectories and attainment of competencies.

• Plan, develop, and support quality improvement projects; develop and manage initiatives to address concerns.

• Project manage highly complex program and curriculum revisions.

• Manage DNP project matching—including synthesis of complex data from external stakeholders, students, and faculty--under the direction of the program director.

• Manage DNP poster day and PhD scholarship day, including complex logistical planning and internal and external stakeholder communications.

• Manage A/BSN senior practicum matching under the direction of the program director.

• Manage tracking of student interprofessional education records.

• Lead programmatic website updates.Student and faculty support: 30%

• Serve as a subject matter expert on behalf of the program.

• Handle and solve faculty- and student-identified concerns and issues.

• Provide timely responses to student and faculty inquiries.

• Collaborate with other units on campus to meet student needs.

• Manage student handbooks and oversee updates, including congruence with School and University processes, in collaboration with program directors.

• Coordinate student orientation activities across School of Nursing units.

• Support degree-specific student events, including pinning ceremonies.

• Support tracking of faculty licensure, certification, and other credentialing requirements.Administrative support: 10%

• Coordinate connected teaching across all degree programs.

• Manage other programmatic scheduling needs across three program directors.

• Support post-graduate degree verifications and credentialing requests.

• Other duties as assigned. MINIMUM REQUIREMENTS

• 2-3 years experience in program management or administration, preferably in healthcare or nursing education OR relevant combination of education/experience.

• Bachelor’s degree in business, education, social sciences, communications, healthcare management or similar.

• Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS

• Experience supporting academic programs and/or students.

• Commitment to promoting diversity, equity, and inclusion and contributing to an inclusive work and learning environment.

• Excellent organizational skills, time management skills and attention to detail.

• Comfortable in fast paced environment and multi-tasking.

• Sound judgment and discretion with access to sensitive information.

• Ability to work independently and as a part of a team.

• Proficiency using Microsoft Office products.

• Strong interpersonal communication and collaborative skills; strong written and verbal communication skills. DESIRED QUALIFICATIONS

• Working knowledge of UW policies, procedures, and systems.

• Experience in nursing education.

• Previous experience working with students in an administrative setting and/or familiarity with academic advising. CONDITIONS OF EMPLOYMENT

• This position is 8-5pm with rare evening work to support programmatic events.

• This is a hybrid position with approximately 3 days on campus (Seattle) per week. Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.