Job Information
Marriott Director, Application Development – Web in Shanghai, China
Job Number 24061529
Job Category Sales & Marketing
Location Shanghai Operations, 9/F Tower B One ITC, Shanghai, Shanghai, China
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY:
- Lead & Oversees day to day application development projects and engineering while leading continuous improvement on process definition and compliance. Directly manages software engineers, project managers and vendors. Delivers on commitments to discipline partners and collaborates with architects, global teams on major digital initiatives across multiple channels. Functions as the technical decision-maker and problem solver to deliver projects on time and on budget. Promotes project quality and manages the application development team to promote satisfaction with all technology teams and business partners by following standard application development tools and processes. Manages continuous improvement program to improve quality, consistency, and stakeholder’s satisfaction.Collaborate with Global Teams like Digital, Engineering, Architecture, Infrastructure & Security Teams for Technology Modernization & Platforms Sustainability. Work with the Distributed Teams to Drive Operational Readiness, Release Management, Cutover Planning for Product Releases. Work with Global & Local teams to Establish the necessary building blocks & Support Digital & Technology transformation.
CANDIDATE PROFILE
Education and Experience
Required:
10+ years of application development leadership experience that includes:
Proven management experience in strategic planning and budgeting within one or more business groups
Demonstrated success leading medium- to large-scale initiatives/Technology Digital transformations.
Proven management experience in strategic planning and budgeting within one or more business groups
Experience with and knowledge of IT outsourcing activities in a managed service environment.
Proven management experience in application development across waterfall and agile environments.
Strong verbal and written communication skills with the ability to articulate complex technical ideas in easy-to-understand business terms.
Ability to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environment.
Good process management, negotiating, influencing and problem resolution skills.
Ability to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations.
Influencing technology strategy by providing strategic advice, be a trusted advisor to discipline partners.
Management of multiple Omni-Channel development efforts integrating with multiple back-end systems
Working in a Product-based model and building strong partnerships with Product owners by providing innovative technology solutions to complex business problems
Ability to communicate complex technology solutions to both Product owners in a business-friendly manner and to Enterprise Architects in most technical detail.
Solution and design of Customer Experience platforms leveraging Adobe Experience Manager is a plus.
Experience in building highly scalable and secure modern Digital platform architectures for web platforms
Experience in building headless and headful solutions with modern UI Stack with node.js, Next.js, React.js
Experience with different types of modern purpose-built storages SQL Databases, no SQL Databases, and indexes such as Couchbase, Elastic Search
Experience in building scalable product services using Microservices, Spring Boot, NodeJS.
Prior experience in building Enterprise Products & Solutions.
Direct management of complex budgets more than $2M+ annual direct and indirect costs
Direct management of cross functional, sourced, or matrixed teams
Undergraduate/graduate degree or equivalent education + experience
Preferred:
Experience with Automation, CI/CD, Release Management processes and Application Deployments.
Proven knowledge of SDLC; good understanding of ITIL v3 Framework
Proven knowledge of Agile methodology; preferably SAFe Agile
Rich experience in managing and working with diverse geographical Global teams.
Proven ability to effectively prioritize and execute tasks in a high-pressure environment.
Knowledge of business environment, service requirements and hospitality culture
Demonstrated ability to assess customer/client needs, creatively approach solutions, decide, and influence appropriate courses of action.
Solid understanding of IT financial structures and ability to manage to corporate financial processes and standards - including drivers of process costs.
CORE WORK ACTIVITIES
Managing Application Development Standards, Processes, and Tools
Works with direct reports to facilitate consistency of service delivery across client groups
Facilitates compliance with the standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including:
SDLC standard tools and processes for both waterfall and agile development
Estimating standard tools and processes, incorporating flexibility for small and large projects
Deployment standard tools and processes
Monitors projects for adherence to defined application development processes
Communicates to Application Development leaders’ opportunities to create broader IT related and corporate standards and policies where necessary
Communicates important application development policy changes that affect service provider and/or Marriott operations
Implementing and Managing Continuous Improvement Program
Drives adoption of CMMi or similar metrics to demonstrate continuous improvement and alignment with the industry
Demonstrates continuous improvement through metrics of quality consistency and client satisfaction
Works with application development service providers, IT teams, and business partners to implement continuous improvement activities
Responds to issues identified in project surveys or other feedback processes, to continually improve client satisfaction
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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