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The Salvation Army Northwest Division LEAD PROGRAM OPERATIONS SPECIALIST in Spokane, Washington

Description MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination. The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled. SCOPE OF POSITION: The Lead Program Operations Specialist in Evangeline's House ensures the provision of temporary shelter, care, compassion, meals, and supervision for up to six Washington State Foster Care youth (10-17 years) and emerging adults (18-20 years) in emergency placement situations for a maximum of 30 days while awaiting placement. The Lead Program Operations Specialist provides direction for Program Operations Specialists on their shift. EDUCATION AND WORK EXPERIENCE: Have a high school diploma or GED One year of successful experience working with youth KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: 21 years of age Pass a Criminal Background Check Pass a DSHS Background Check Be emotionally mature and stable in order to provide consistency, structure, and nurturing CPR/First Aid training Blood borne pathogen/HIV training De-escalation and restraint training Produce a recent negative TB test Food Handlers permit Valid Driver's License with clear driving record Successfully complete TSA Driver Training Capable of auditory and visual supervision; verbally and physically interact with children in care Possess skills/abilities to successfully work with the challenging behaviors of youth in care Effective communication and problem-solving skills High personal standards of cleanliness and thoroughness Be available to be on-call to cover other shifts during the week; some Holidays ESSENTIAL DUTIES: Attend monthly staff meetings & trainings Supervise Program Operations Specialists during assigned shifts Training Tracts - required readings & reports for one year Work well within a team Communicate program needs & client needs to supervisors Directly supervise youth in care Be able to communicate effectively with professional agencies and administration Actively lead, participate in the client's daily activities including, mealtimes, sports activities, learning activities, swimming, field trips & tutoring Follow posted schedules unless directed otherwise by a supervisor Document client's daily activities Model appropriate social and interpersonal behaviors for youth in care Assist youth in identifying and meeting their physical needs Follow and ensure compliance of all Child Safety policies and procedures Ensure HIPPA, WAC guidelines, contract, licensing and local policy and procedures compliance Properly implement behavior management (de-escalation and restraint) Comply with youth disciplinary guidelines Offer guidance to the youth as needed Clean the facility when needed Do laundry when needed Assist with snow removal when necessary Serve food to the youth at mealtimes, as well as provide snacks throughout the day Maintain facility security by ensuring windows and doors are locked; report any security concerns. Contribute to a positive morale in the program. Develop positive, professional relationships with coworkers Accompany youth to school and appointments as needed (driving, riding or walking) Will be the expert on the shift concerning intakes and discharges Communicates with the program manager and assistant program manager about their shift Communicates with DCYF social workers concerning guests in the program Responsible for filling out the shift log at end of each shift Provide training for Program Operations Specialists All other duties as assigned

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