Description

The Sustaining OPM manages the program after the transition from the NPI Product Operations team. The sustaining team typically begins to engage around the DVT phase and provide onsite support at PVT builds. OPMs manage the programs after they transition to sustaining ensuring that there are no blockers to impede production while meeting our quality, delivery, and cost objectives. When an issue arises that impacts our ability in meeting our objectives, OPMs are at the center of the issue working with the cross functional team to resolve the problems.

Key job responsibilities

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.

The Operations group is looking for an individual who wants to work on a product line responsibility during the mass production, or sustaining, phase of the product life cycle. We are a critical part of the hardware development process. We grow the capabilities of our current systems to meet our needs, and drive continuous improvement for the company. We ensure successful fulfillment for ongoing support post launch by managing product cost, quality and availability.

As an Operations Program Manager you will engage with an experienced cross-disciplinary staff to conceive, design and develop innovative complex RF products. You must be responsive, flexible and able to succeed within an open collaborative peer environment. Your expertise in program management, technical leadership, and RF product development will be crucial in ensuring the successful delivery of these products, meeting customer requirements, and driving continuous improvement. In this role, you will:

Demonstrate ability to manage multiple complex projects - work prioritization, planning and task delegation

Technical Leadership: Provide technical guidance and expertise throughout the product lifecycle, collaborating with cross functional teams including engineering, NPI, manufacturing and Quality

Partner with Engineering, Manufacturing and NPI to develop a production scale up plan early

Collaborate with multiple technical teams to develop early understanding of test infrastructure. Participate in DFM, PFMEAs, data analysis and provide Sustaining perspective

Develop clear understanding of sourcing strategies, risks and constraints. Prepare for expansion of product into different geographies.

Identify opportunities for optimization, cost reduction, and performance improvements and feedback to Engineering and NPI teams for future enhancements for next generation products

Manage inventory health by ensuring efficient inventory flow globally. Involves determining and executing exit strategies for unproductive inventory, and analyzing inventory position

Improve visibility of inventory systems by designing appropriate reporting and communicate our in-stock plan to partners in finance, supply chain and customer service

Integrate strong and clear analysis and business rationale into sound decision making

Travel as required

Export control:

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

A day in the life

The Sustaining OPM manages the program after the transition from the NPI Product Operations team. The OPM will host and manage weekly core team meetings with cross functional teams including internal Operations, Engineering, DGL, Quality, RL and Product Management. He/She drives the core team to ensure there are no blockers to impede production while meeting our quality, delivery and cost objectives.

About the team

The team manages sustaining products for Tablets, E-readers and Kuiper customer terminals. We are a high performance team always looking for new initiatives to raise the bar. We also work extremely well together and support each other as needed.

We are open to hiring candidates to work out of one of the following locations:

Sunnyvale, CA, USA

Basic Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Science, or a related technical field. Master’s degree is a plus

• 3+ years of experience in supply chain, logistics or inventory management for a hardware device company

• 3+ years of experience managing cross-functional technical projects and programs with tight deadlines

• Excellent data extraction, analytical and problem solving skills; ability to work with large, complex data sets and familiarity with statistics or other analytical techniques; excel skills are required

Preferred Qualifications

• Advanced degrees in Operations Management, Mathematics/Engineering, or a EE with a quantitative focus

• Ability to influence others, facilitate agreement among stakeholders with different interests

• Excellent written and verbal communication skills, building relationships

• Technical aptitude and familiarity with the design and utilization of complex systems

• Proven track record of complex and creative problem solving and the desire to create and build new processes

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $87,000/year in our lowest geographic market up to $197,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.