Description

Want to transform how Alexa helps customers stay in touch with people? The Alexa Communications UX Design team is seeking a Senior User Experience Designer to create experiences that leverage the power of Alexa on Echo devices with screens, mobile apps (Alexa App), and other devices. This role will be focused on improving how customers use Alexa in their daily lives to stay in touch and communicate with household members, family and friends. You will work side-by-side with conversation designers, user researchers, product, and engineering to identify, define, and implement solutions that raise the bar on the Alexa customer experience. You must excel at communicating your designs effectively to the larger team and driving that vision into solid design deliverables. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of ownership, and want to have fun while they make history.

Key job responsibilities

• Create world-class, user-centered designs through consideration of market research, business requirements, customer feedback, and usability study findings

• Demonstrate leadership in driving design processes into the organization that help refine strategy.

• Translate business requirements into use cases and high-level customer experience requirements.

• Design the architecture, interface, and interaction flow of voice experiences, mobile applications, and embedded screens.

• Develop conceptual diagrams, wireframes, visual mockups, and prototypes

• Develop and maintain detailed user-interface specifications

• Present design work to the user experience team, product team, and leadership for review and feedback.

• Work with our usability and data science teams to assess and optimize new and existing features.

• Develop high level, long-term strategy for Alexa Home Productivity products.

• Collaborate with other design team members on Alexa Domain experiences, frameworks, process, and best practices.

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA | San Franscisco, CA, USA | Seattle, WA, USA | Sunnyvale, CA, USA

Basic Qualifications

• 6+ years of design experience

• Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar

• Have an available online portfolio

• Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices

Preferred Qualifications

• Experience applying scrum to visual or UX design processes

• Experience with UX design of complex workflows

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $113,000/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.