Job Title: Quality Control Inspector - Nightshift

Reports to: Quality Manager

Job Purpose

Working within a fast-paced environment the job holder will work with other QC Inspectors and Senior QC/AQM quality control checking testing and releasing final products to meet our customer and internal specifications.

Role Responsibilities

• Quality control release jobs and add to inventory management efficiently and in accordance with SOP.

• To ensure that all output meets customer specification and is produced in accordance with BS EN ISO 9001 and PS9000

• To perform internal specialist checks as per internal procedures.

• To conduct internal audits according to internal procedures and external standards.

• To comply with individual customer specifications.

• To take necessary corrective action in line with SOP and customer specifications when faults are identified.

• To make quality judgements independent of production requirements.

• To be aware of and ensure all quality records and systems are maintained in line with data integrity requirements.

• Dealing with day-to-day customer quality queries - certification/sampling - telephone and email

• Ensure compliance to Man 28

• Participation in customer liaison in audits as required

• Liaise closely with production departments on issues and improvements

• Raise internal complaints and discrepancies in Q-Pulse

• Complete final specification checks against agreed SOP

• Check all final batch release samples as appropriate for the customer

• Complete batch release and customers certification

• Action and control non-conforming product - impound and quarantine.

• Liaise with the Customer Services department, i.e., shortage recording/trending

Quality System

• All functions to be carried out in accordance with ISO 9001:2015 and PS9000 quality management standard requirements with reference to the sites Quality Policy, Global Quality Manual 28 & relevant Works Instructions.

Knowledge, Skills, Experience

• Experience in a manufacturing/production environment ideally with experience and knowledge of Industry standards and guidelines

• Knowledge of Good Manufacturing Practices (GMP)

• Competent in using Microsoft Office packages

Behaviours

• Analytical

• Approachable

• Diplomatic

• Balanced

• Self-Control

• Takes initiative

• Tenacity

• Rational Persuasion

• Efficiency Focused

• Concern for standards

• Quality conscious

• Team Player

• Completer/finisher

• Able to communicate verbally and in writing appropriately both internally and externally

• Personable

• Confident

Other Requirements

Flexible and adaptable to change and prepared to take on additional responsibilities with other duties as required to meet business needs. Successfully adapts to changing demands and conditions. Be able to be self-motivated, standards driven, with a keen eye for detail whilst being team focused and harnessing collaboration and co-operation of others.

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WestRock (NYSE:WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock's team members support customers around the world from locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.westrock.com.

WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.