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RCAP Solutions Housing Counselor in Worcester, Massachusetts

The Housing Counselling and Search Specialist is responsible for assisting clients with a wide range of housing issues including but not limited to: tenant issues, landlord issues, apartment/housing search, homeownership including first time home buying & post purchase counselling. The Housing Counselling and Search Specialist for HCEC will be responsible for providing information and referral services, brief counselling and in some cases more in-depth counselling in the following areas: family budget and financial fitness, tenant rights and responsibilities, homeownership obligations and responsibilities, landlord obligations under Massachusetts law and best practices and intense housing search advocacy. Responsibilities: \ Provide housing program and services information and referral services to walk-ins, phone clients, and others seeking services \ Assist with short-term counselling and information for clients in the following areas; Budget counselling, money management and credit rebuilding, tenant/landlord rights and responsibilities, housing search, fair housing and discrimination laws/complaints, federal and state rental assistance programs, housing court advocacy, and community development endeavors. \ Schedule, coordinate and assist with workshops and training sessions on landlord/tenant rights and responsibilities, lead paint issues (removal and law), abatement, health and safety issues and laws, code violations (sanitary, structural, etc.), first-time homebuyers? education and housing search strategies. \ Arrange for and negotiate assistance for landlords/tenants in order to mediate disputes and negotiate agreements that avoid tenant displacement and potential homelessness. \ Assist in the preparation of all required program reports; insure timely and accurate data input with various databases. \ Relationship building with individual clients, property managers, landlords, realtors, and community agencies. \ Build and maintain/update housing search list \ Remain current in trends effecting counselling & training efforts. Requirements: \ Associates Degree in in Human Services or related filed or equivalent, B.S/B.A. preferred. \ Minimum 2 years applicable experience in social services case management and/or knowledge of housing including landlord/tenant rights and responsibilities and homeownership experience. Some experience in business, customer service areas preferred; strong computer skills are a necessity including MS Word, Excel, Outlook, etc. Ability to learn data bases. \ Ability to multitask and work in a fast-paced environment. \ Bilingual/ Spanish Preferred. Click Here to Apply

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